Shipping & ReturnsShipping & Returns
Fast, careful delivery and a worry-free return policy.
Shipping
- Free shipping on orders over NT$2,000.
- Orders dispatched within 1–2 business days.
- Delivery in 2–4 business days within Taiwan.
- Tracking details are emailed once shipped.
Returns
- Returns accepted within 7 days of receipt.
- Items must be unopened and in original condition.
- Contact customer service to start a return.
- Refunds are processed after the item is inspected.
Need help with an order? Contact our customer service team via the Contact page — we’re happy to assist.